Waterco Side Discharge Manuel d'utilisateur télécharger pdf (Page 11)

Pool Heat Pump | Pg 20

TROUBLESHOOTING

Fan Blades Turn, but Compressor Is Not Functioning

The pool heat pump has a built in delay timer which prevents the compressor from starting

immediately. The delay can be 3 to 5 minutes in duration after the fan blades have turned.

Furthermore, if the unit is in defrost mode, the compressor will not start for 3 to 20 minutes.

Compressor Starts and Stops

1. Check that the unit has been installed correctly. Refer to section “Installation

Procedures”.

2. Check that the water inlet and outlet of the unit have been connected correctly.

There Is Water Around the Pool Heat Pump

It is a normal occurrence for water condensation to be seen running from the unit base. There

will be on average 1 to 1.5 gallons (4 to 6 litres) of condensed water per hour being discharged

from the unit base. In order to avoid water accumulation, you may use decorative rocks

around the concrete slab or a basin under the unit. Be sure that clearances around the unit

are respected.

To test the unit and confirm you have no pool water leaking from the unit, perform the following

test which is best performed early in the morning and continued for the whole day:

1. Turn OFF the pool heat pump from the circuit breaker and the pool pump.

2. Open the bypass valve.

3. Close the IN and OUT water valves on the unit.

4. Restart the pool pump. The pool heat pump MUST

remain OFF.

5. When all of the water around the base of the pool heat pump has dried, open the

water IN and water OUT valves on the pool heat pump.

6. Close the bypass valve to allow full water flow through the pool heat pump.

If water is now seen running from the outside of the pool heat pump or inside the pool heat

pump after a short period of time, you should call for service. If no water is seen after a short

period of time, it would be assumed the water was condensation which is normal.

TROUBLESHOOTING

Nothing Is Working but the Electronic Control Displays

Digits or a Code

1. Identify the analyser code that the electronic control displays and refer to the section

“Service Analyser Codes”;

2. If the electronic control displays digits, make sure that the electronic control is

programmed correctly, refer to the section “Operation of your Pool Heat Pump” and

reprogram if necessary.

**Note that this situation could occur when the electrical voltage, as stated on the

pool heat pump name plate, is not respected. This situation is not covered by the

manufacturer warranty.

1. Check that air being discharged from the fan blades is colder than the ambient air. If the

air being discharged by the fan blades is colder, it means that the compressor is

functioning correctly.

2. Turn OFF the pool heat pump, then immediately turn it back ON;

3. As soon as the fan blades start turning, wait a minimum of 3-5 minutes. The compressor

should start up after this time and you will be able to identify a different sound made by

the compressor when it starts;

4. If the compressor is functioning, but shuts off immediately, consult the section

“Compressor Starts and Stops”.

If you made the purchase of an automation system (or another equipment not included with

the Waterco pool heat pump), make sure that the equipment was properly installed. If the

problem is the installation of the other equipment, Waterco warranty will not apply and you

will pay the service call fees.

Fan Doesn’t Work (the Fan Blades Are Not Moving)

1. IMPORTANT: For safety, switch OFF the circuit-breaker;

2. Try to rotate the fan blades of the fan with a rod to see if the motor is jammed or seized;

3. If the fan blades do not turn freely, leave the unit switched OFF and call for service;

4. If the fan blades turn freely, switch ON the circuit breaker and the pool heat pump again.

** Note that your fan motor may have an electrical fault if the blades turn freely when the unit is

switched OFF and does not start when the unit is switched ON.

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Waterco Side Discharge Manuel d'utilisateur Page 11

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